Review: Singapore Airlines SilverKris Lounge London
- Konrad Tillman
- Apr 29
- 4 min read
Intro
Prior to my flight from London to Montreal on Air Canada, I had the opportunity to visit the Singapore Airlines SilverKris Lounge at London Heathrow. For Star Alliance flyers heading out of Heathrow, you have access to all three Star Alliance lounges, including the Singapore Airlines SilverKris Lounge, the Air Canada Maple Leaf Lounge, and the United Club.
While I thoroughly enjoyed the Air Canada Maple Leaf Lounge, I found the Singapore Airlines Lounge to not be quite as nice. It still has a relatively modern decor, good seating, some tarmac views, and a full-scale bar, but in the mornings, it seems to get a tad busy due to the double departures to Singapore.
Location+Access
If you happen to be flying a widebody out of Terminal 2 at Heathrow, you are almost 99% guaranteed to be flying out of the B gates, which is conveniently where Air Canada, United, and Singapore Airlines all have their lounges.
The Singapore Airlines SilverKris Lounge is located to the left of the duty-free shop by Gate B36. To get there, simply take a left once you reach the top of the escalators, and there will be a clear sign marking "Air Canada Maple Leaf Lounge and Singapore Airlines SilverKris Lounge". From there, you can either walk up some stairs a few flights or take the elevator up to the lounge.
Open from 6 am-9 pm, covering all of the SQ departures, only those meeting the following conditions gain access to the lounge:
Passengers flying on an outbound Star Alliance flight that holds Star Alliance Gold status
Passengers flying on an outbound Star Alliance flight in either business or first class
Keep in mind that there is a separate "First Class" lounge off to the left, which is only open until 11 am, and presumably reopens for the evening departure to Singapore.
Seating
The Singapore Airlines SilverKris Lounge provides ample seating throughout the lounge, and a variety depending on what you are looking for.
Entering the lounge, there is a small space to sit down and have a coffee, before heading through the long hallway to the main part of the lounge.
Whether you are looking for a more enclosed pod to get some work done, or a business like table to get even more work done, the Singapore Airlines Lounge has it all.
There are a couple of aspects seating-wise where I prefer the Air Canada Lounge. Firstly, the SQ Lounge feels quite condensed in comparison, with lots of people packed together in the main part of the lounge. Secondly, there is a lack of tarmac views in comparison to the Air Canada Lounge (there are still some).
Additionally, for those who like to grab a seat at the bar, there is more seating offered here.
The one area where Singapore Airlines shines is how they have power ports throughout the lounge and at most seating areas.
Dining/Bar
Those looking to fuel up with some food before the flight, you'll be pleased to know that Singapore Airlines offers a decent selection in their lounge at Heathrow. Whether you are looking for the more traditional breakfast, such as bacon and sausages, or a Singaporean breakfast, they have it all.
Having stocked up at the Air Canada Lounge (and at the Four Seasons earlier in the morning), I skipped breakfast, but decided that I would compare an Aperol Spritz across all of the lounges at London today.
A bartender works around the clock to handcraft custom-made and Singaporean-style cocktails if you may desire. As a whole, I found the cocktails not to be as good as the AC Lounge, but the options were better.
If alcohol isn't your avenue, fresh juices, coffee machines, fizzy drinks, and other beverages are available self-service throughout the lounge.
Also, they have TIGER beer! Bringing me back to the Songkran days 😉.
Showers/Restrooms
Located in the back of the lounge, on the right-hand side, is where you will the showers and restrooms. Singapore Airlines recently updated this lounge, and out of the 3 Star Alliance lounges at B gates, now has the spiffiest showers out of the three.
To use one of the showers, there should be an attendant by them whom you can check in with, and you will be escorted to a shower suite.
A little bit further back is where you will find the restrooms, and unlike the shower suites, you don't have to check in to use these 😉.
It was a modern space, but certainly on the smaller side in comparison to the size of the lounge.
Service
Service at the Singapore Airlines SilverKris Lounge was fine, but it wasn't exceptional. Over the course of the hour I spent here, these were just a few details that stood out to me:
Upon arriving at the lounge, the attendant simply said "hello, boarding pass please", instead of engaging in small talk like at the Air Canada Lounge.
The staff around the lounge weren't as active at picking up empty plates and glasses from what I observed.
The bartender seemed relatively uninterested in comparison to the small talk that occurred at the Air Canada Lounge.
So in no way was the service bad, it just wasn't overly warm. For some, that might be better, as you can just focus on work or whatever you need to get done, but to me, the service was more inviting at the Air Canada Lounge.
Final Thoughts
If you happen to be flying out of Terminal 2, have access to a Star Alliance Lounge, and enjoy Singaporean food, look no further than the Singapore Airlines SilverKris Lounge located by gate B36. However, while the showers seem to be nicer than the Air Canada Lounge, the lounge is busier during the morning bank to Singapore, and the service isn't as good as the AC Lounge.
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